These Terms & Conditions set out the rules that apply when you open an account and use id988a. Access to our platform depends on your local law and whether your region is covered — read each section carefully before you proceed.
Applies to all account holders
Covers bKash, Rocket, Upay transactions
Subject to local law and eligible regions
Updated terms take effect on publication
POLICY POSTURE
How These Terms Apply to Your Account
By creating an account on id988a, you confirm that you have read, understood and agreed to everything written here. These terms govern every action you take on the platform — from browsing the lobby to placing a bet, from initiating a bKash deposit to submitting a Rocket withdrawal request. They apply equally whether you access the site on a mobile device or a desktop browser. Where a section of these terms conflicts with any promotional notice shown on the platform, the terms here take precedence unless we explicitly state otherwise in writing. We may update these terms at any time. When we do, the revised version is published on this page and takes effect immediately. Continued use of your account after an update means you accept the new version. Eligibility to hold an account and use our services depends entirely on the laws of your local jurisdiction. We do not make any representation about lawfulness in your specific region — you are responsible for checking that before you proceed. Upay, Rocket and bKash are available as transaction methods within the payment section of your account, subject to the conditions shown there at the time of each transaction.
bKash — transaction terms apply per deposit
Rocket — withdrawal conditions shown in account
Upay — subject to availability in your region
TERMS COVERAGE
What These Terms Cover and What They Do Not
These terms are specific to your relationship with id988a. They define what is inside this agreement and what falls outside it, so you know exactly where our obligations begin and end. Third-party services linked from our platform operate under their own separate terms.
Account Access
Account creation, login, verification and suspension all fall within these terms. Any restriction on your account — temporary or permanent — is governed by the rules set out here, not by any external policy.
Transactions
Deposits and withdrawals made through bKash, Rocket or Upay are covered. The amounts, limits and processing conditions shown in your account wallet at the time of the transaction are the binding reference point.
Site Content
All game content, lobby materials, promotional notices and text published on id988a are covered. We retain the right to modify, remove or update any content at any time without prior notice to you.
Third-Party Services
Game studios, payment processors and any external links are not covered by these terms. Their own service agreements apply independently. We are not responsible for the content or conduct of third-party services accessed from our platform.
YOUR ENTITLEMENTS
Actions You Can Take Under These Terms
These terms are not one-sided — they also set out what you are entitled to do and how to exercise those entitlements. If you want to review your account activity, the transaction history section of your wallet shows every deposit and withdrawal processed through bKash, Rocket or Upay, along with the date and status of each one. That record is the authoritative reference for any question you raise about a specific transaction. You can correct personal details held in your account — name, contact number, preferred payment method — by navigating to the account settings section and following the fields shown there. If a correction requires identity verification, the instructions displayed on-screen during that process are the steps to follow. We do not accept corrections submitted outside the account interface. If you disagree with a decision we have made about your account, you can raise a formal query through the support routes listed on the site. We will acknowledge the query and respond through the same channel. No timeline is guaranteed, but every query is logged and reviewed.
Review Transaction Records
Open the transaction history section of your wallet to see every deposit and withdrawal. The status column shows whether each transaction was completed, pending or declined.
Correct Account Details
Update your name, contact number or payment preferences in account settings. Follow the verification steps shown on-screen if identity confirmation is required.
Raise a Policy Question
If any part of these terms is unclear, contact us through the published support routes. Reference your account ID in the message so we can locate your record quickly.
Request Account Support
For account-level concerns — access issues, transaction disputes or term queries — use the support contact paths listed on this site. Submissions outside those routes may not be actioned.
CONTACT PATHS
Reach Us About These Terms
If you have a question specifically about these Terms & Conditions — or about how they apply to your account — use the contact routes published on our site. We respond through the same channel you used. Always include your registered account details so we can locate your record without delay.
Live Chat
The live chat widget is available directly on the site. Use it for immediate questions about account access, transaction status or how a specific term applies to your situation.
Email Support
For detailed queries about these terms — including requests to review a decision or correct account records — send a message to the email address listed in the contact section of the site.
Account Help Centre
The help section of your account contains published answers to common terms questions, covering transaction rules, eligibility conditions and the steps for submitting a formal query.
POLICY HANDLING
How We Manage Your Data and Account Security
These Terms & Conditions sit alongside our data and security practices. Understanding both together gives you a complete picture of how your account is handled on id988a. We collect only the information needed to operate your account and process transactions through the payment methods you choose. Cookies are used to maintain your session and remember your preferences — you can manage cookie settings through your browser at any time.
Data Retention
We retain account records for as long as your account is active and for the period required by applicable regulations. Transaction records — including bKash, Rocket and Upay entries — are kept in your account history.
Account Security
Access to your account is protected by your login credentials. You are responsible for keeping those credentials private. If you suspect unauthorised access, contact us immediately through the live chat route.
Policy Updates
When these terms change, the updated version is published on this page. The date at the top of the page reflects the most recent revision. Continued account use constitutes acceptance of the current version.
Who to Contact
For data handling questions, account security concerns or a request to review what information we hold about you, use the email support route listed in the contact section. Reference your account ID in every message.
TERMS QUESTIONS
Common Questions About These Terms
These are the questions we hear most often about how the Terms & Conditions work on id988a. If your question is not answered here, use the support routes listed on the site.
When do these Terms & Conditions apply to me?
They apply from the moment you create an account on id988a. Every action you take on the platform — browsing the lobby, depositing via bKash, placing a bet — is governed by these terms. Accessing the site without an account still means you are subject to the site content rules set out here.
Can id988a change these terms without telling me?
Yes. We may update these terms at any time. The revised version is published on this page and takes effect immediately upon publication. We encourage you to check this page periodically. If you continue using your account after an update, that counts as acceptance of the new terms.
What happens to my bKash or Rocket transaction if my account is suspended?
A suspended account cannot initiate new transactions. Any transaction already in progress at the time of suspension will be handled according to the conditions shown in your account wallet at that time. Contact support through the published routes to understand the status of a specific transaction.
How do I dispute a decision made about my account under these terms?
Open a query through live chat or the email support route listed on the site. Include your account ID and a description of the decision you are disputing. We log every query and respond through the same channel. There is no guaranteed resolution timeline, but every submission is reviewed.
Is my use of id988a legal in Bangladesh?
Eligibility and lawfulness depend on your local law and the region you are in. We do not make any legal determination on your behalf. It is your responsibility to confirm that using an online gaming platform complies with the laws applicable in your specific location before you open an account.
How do I see which version of the terms is currently in effect?
The current version of these Terms & Conditions is always the one published on this page. The date shown at the top of the document indicates when it was last updated. Previous versions are not displayed — the published page is the only binding reference.