id988a sets out these legal terms so you know exactly what governs your account, your transactions, and your access to the platform. Whether you deposit via bKash, Rocket, or Upay, or browse the lobby on mobile, the conditions here apply to every part of your experience — subject to your local law and the eligible regions where access is permitted.
Account Conditions
Transaction Scope
Eligible Regions
Your Rights
POLICY POSTURE
What These Terms Cover and How They Apply
These terms form the agreement between you and id988a when you use the platform. They cover account registration, wallet activity, lobby access, and any support interaction you initiate through a published channel. Access to id988a is conditional on your eligibility under local law in Bangladesh and any other region from which you connect. We do not extend access where local regulations prohibit it, and it is your responsibility to confirm that using this platform is lawful where you are located. Where you fund or withdraw from your account using bKash, Rocket, or Upay, the transaction conditions described in your account wallet section form part of this agreement. Payment processing is handled through the respective wallet providers, and id988a does not override the terms those providers apply to your wallet. We may update these terms when operational or regulatory requirements change. When we do, the revised version is published here with an updated effective date. Continuing to use the platform after a change takes effect means you accept the revised terms. If any section of these terms is found unenforceable, the remainder continues in full effect. Questions about specific clauses can be directed to our published support routes.
bKash wallet transactions follow the conditions in your account wallet tab
Rocket and Upay payments are subject to the same account-level conditions
Account eligibility depends on local law and the eligible regions we serve
Policy updates are published here; continued use constitutes acceptance
POLICY SCOPE AREAS
Where This Policy Applies
Understanding what falls inside and outside these terms helps you use the platform with clarity. Each area below defines the boundary so you are not left guessing what we are responsible for and what sits with a third party or your own local context.
Account Access
These terms govern registration, login, identity verification steps shown in your account, and any suspension or closure of your account. Access depends on your eligibility under local law and the regions we serve.
Transactions
Deposits and withdrawals made through bKash, Rocket, or Upay within your account wallet fall under this policy. The terms of those wallet providers also apply independently to your wallet activity.
Site Content
The games, lobby pages, odds displays, and promotional notices we publish are covered by these terms. We set the rules for how content is presented and what you can do with it on the platform.
Third-Party Services
External services — including the wallet providers, game studios, and any linked sites — operate under their own terms. We are not responsible for the policies or practices of those third parties.
YOUR ACCOUNT RIGHTS
Practical Actions Available Under This Policy
You have clear, actionable rights in relation to your account and the data we hold. To review your transaction history, open the account wallet section and select the history tab — every deposit and withdrawal is recorded there by date and amount. If any account detail is incorrect — your registered contact, your linked wallet number, or your display preferences — head to the account settings page and follow the fields shown to correct them. If you have a question about how a specific policy clause applies to your account, you can raise it through any published support route, including the live chat available from the help section. For a formal request — such as asking us to review a decision or supply information we hold about your account — send the request in writing through the published contact address. We will acknowledge receipt and respond through the same channel. Keep a record of any written request you submit so you have a reference if follow-up is needed.
Review Records
Open your account wallet and select the history tab to see a full log of your transactions, sorted by date.
Correct Account Details
Go to account settings and update your registered contact or linked wallet number using the fields provided.
Raise a Question
Use the live chat in the help section for policy queries. You will be connected to a published support route without leaving the platform.
Submit a Formal Request
Send written requests to the published contact address. We acknowledge receipt and respond through the same channel.
CONTACT POLICY ROUTES
Reach Us About This Policy
If you need to contact id988a about these legal terms — whether to clarify a clause, submit a formal request, or flag a concern — use only the channels published on the platform. We do not operate undisclosed contact routes.
Live Chat
Available from the help section inside your account. Use this for policy questions, account queries, and clarification requests.
Email Support
Send written requests and formal notices to the contact address listed in the published help centre. Keep a copy for your reference.
Help Centre
The help centre pages on the platform contain published answers to common policy questions. Check there first for quick reference on account terms.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We process the information you provide — registration details, wallet references, and session activity — to operate your account and fulfil the conditions in these terms. We do not sell that information to third parties for their own marketing purposes.
Cookies and Session Data
We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform loads on your device.
Account Security
Your account is protected by the credentials you set at registration. Keep your login details private. If you believe your account has been accessed without your permission, contact us immediately through the published live chat route.
Data Retention
We retain account records for as long as your account is active and for a period after closure as required by the operational and legal obligations that apply to us. You can request details of the retention period through the published contact address.
Requesting Changes
To update or correct information we hold, use the account settings page. For information you cannot change yourself, submit a written request to the published contact address and we will handle it through the same channel.
POLICY FAQ
Questions About These Legal Terms
Common questions about how id988a's legal terms work, what they cover, and how to act on your rights.
Does local law affect whether I can use id988a?
Yes. Access to id988a depends on your eligibility under local law and the regions we serve. It is your responsibility to confirm that using the platform is lawful where you are located. We do not extend access where local regulations prohibit it.
Where can I read the current version of these terms?
The current version is published on this page. We update the terms when operational or regulatory requirements change and display the effective date at the top of the page. Checking this page after any notification we send will show you the latest version.
How do I correct an account detail that is wrong?
Open account settings and use the fields shown to update your registered contact information or linked wallet number — for bKash, Rocket, or Upay. For details you cannot edit yourself, submit a written request through the published contact address in the help centre.
What happens to my account data after I close my account?
We retain account records for as long as your account is active and for a period after closure as required by our operational and legal obligations. To find out the specific retention period that applies to your account, send a written request to the published contact address.
Who do I contact if I have a formal dispute about these terms?
Send your written dispute to the contact address listed in our help centre. We will acknowledge receipt and respond through the same channel. Keep a copy of your submission and any reference number we provide for follow-up.
Do the payment providers' own terms apply alongside id988a's terms?
Yes. When you transact through bKash, Rocket, or Upay, the terms of those wallet providers apply to your wallet activity independently of these terms. id988a does not override the conditions set by those providers for their own services.