Sports / Casino
id988a is clear about what data we collect when you open an account, use our lobby, or move funds through bKash, Rocket, or Upay — and how we keep that information protected. Access to our platform depends on your local law and eligible regions.
When you create an account on id988a, we collect the details you provide directly — name, contact address, and the payment method you choose to use, whether that is bKash, Rocket, or Upay. We also collect technical data generated by your session: device type, browser, pages visited, and interaction timestamps. This data lets us operate the account, process wallet transactions, and maintain the lobby in a state that reflects your region and device. We do not sell your personal data to third parties. Where we work with service partners — such as game studios that supply content to our lobby, or payment processors that route your wallet transfers — those partners receive only what is needed to perform their specific function. They are not permitted to use your data for their own marketing purposes. Data you submit during account registration is retained for as long as your account remains active and for a period afterward as required to meet our record-keeping obligations. If you have questions about how long specific categories of data are kept, you can raise them through the support routes listed in this policy. Availability of the platform and scope of data processing may vary depending on local law and the eligible region from which you access the service.
Not every part of your experience with id988a falls under a single policy frame. Understanding what this privacy policy covers — and what sits outside it — helps you know where to look when questions come up about your data or your account activity.
This policy covers the data we collect when you register, log in, or update your account profile. That includes login credentials, contact details, and any verification steps shown in your account settings. These records are held and managed by id988a directly.
When you deposit or withdraw using bKash, Rocket, or Upay, the payment processor handles the transfer on their own infrastructure. We receive a transaction record, but the payment network's own privacy terms govern how they process that request on their side.
Game studios such as Pragmatic Play, PG Soft, and Habanero supply content to the lobby. Those studios operate their game software under their own data practices. Our policy covers how we handle session data on our side; it does not govern what the studio's game client processes independently.
Links or embedded tools from outside services — analytics, customer messaging, or device fingerprinting tools — operate under their own privacy terms. We name those services in our cookie notice. This policy does not extend to any site or service outside the id988a domain.
Your account on id988a gives you practical ways to act on your data. From the account settings page, you can view the profile information we hold, correct details that have changed — such as a new contact address or updated mobile number — and see the payment methods currently linked to your wallet. These steps do not require contacting support; they are available inside the account directly. For anything that goes beyond a self-service update — such as a request to understand what data we hold beyond what is visible in-app, or a request to close your account and understand what happens to your records afterward — the right route is our support channel. Submit your request in writing so there is a clear record of what was asked and when. We will acknowledge it and follow the process shown in our published terms. Where local law gives you additional rights over your personal data, those rights apply subject to applicable legal requirements in your eligible region.
Open the account settings page to see the profile data we hold. This includes the contact details and payment method links active on your account at that point.
Update your contact information directly from account settings. If a field cannot be changed through the self-service screen, submit a correction request through support and reference the field you need updated.
For questions about data categories not visible in your account — retention periods, processing purpose, or third-party sharing — contact support in writing. Include your registered account email so we can locate your records.
If you want your account closed, contact us through the support route. We will walk you through what closure means for your data records and confirm the steps shown in our published terms.
If you have a question about this privacy policy that is not answered here, or if you need to make a formal request about your account data, use the contact routes below. We respond through the same channel you use to reach us.
Open the chat widget from any page on id988a while logged in. This is the most direct way to ask about your account data or flag a concern in real time.
Send your query to the support email address listed in the Contact section of the site. For privacy requests, include your registered account email and a clear description of what you are asking about.
From your account dashboard, open the Help section to submit a support ticket. Tickets create a written record of your request, which is useful for any data correction or closure enquiry.
Our approach to data handling is built around what your account actually needs to function — not collecting beyond that scope. Here is how we manage the main areas of data practice on id988a.
We use session cookies to keep you logged in and to remember your lobby position between visits. Analytics cookies help us understand which sections of the site are used most. You can review cookie categories in the cookie notice linked in our footer and adjust your browser settings accordingly.
Your account credentials are stored in encrypted form. We do not store your bKash, Rocket, or Upay PIN or wallet password — those stay on the payment network's own system. If you suspect unauthorised access to your account, use the account settings page to change your password immediately and then contact support.
We keep your account data for as long as your account is active. After closure, we retain a record for the period required under our operational obligations. The specific retention period for each data category is set out in the full policy document available on request through support.
If this policy is updated, we will post the revised version at this URL and note the date of change at the top of the document. If a change materially affects how we handle your data, we will notify you through the contact method registered on your account.
These are the questions we receive most often about how id988a handles account data, cookies, and your rights. If your question is not here, contact support directly.
We collect the name, contact details, and payment method information you submit during registration — for example, whether you link a bKash or Rocket wallet. We also collect device and session data generated when you use the lobby. We collect only what is needed to run your account.
Game studios receive only the session data needed to load and run a game — typically a session token, not your personal profile. They are not given your contact details, payment history, or wallet information. Studios supply game content only; they do not access your account records.
When you use bKash, Rocket, or Upay, the transfer is processed by that payment network. We receive a transaction reference confirming the deposit or withdrawal. Your wallet PIN and account credentials on the payment network side remain entirely on their system — we do not store them.
Yes. Open your account settings to view the profile data currently on record. For a broader picture — including session logs or data categories not shown in-app — submit a written request through the support email listed in the Contact section, and we will respond with what we hold.
For corrections to contact details, go to account settings and update the relevant field. For removal requests or anything that cannot be changed through the self-service screen, contact support in writing. Include your registered email address so we can locate your records quickly.
Yes. The same policy applies whether you access the platform from a mobile browser or a desktop. Device type does not change how we handle your data. Access to the platform itself depends on local law and eligible regions — check the terms page for the eligibility conditions that apply to you.